Customer Service


Our staff is available for personal help by telephone, Monday through Friday 9:00 to 5:00, at 1-866-674-2500 with any questions or concerns. If you do not see what you’re looking for, please call us. New merchandise will be added daily to our web site. The Matthew F. Sheehan Company has successfully been in business for 100 years. With our vast resources and knowledgeable staff, we will undoubtedly be able to find what you’re looking for. Custom made orders are welcomed.

Ordering

We want you to be 100 % satisfied with your purchase, so if you have any doubt or questions, we encourage you to call us toll free at 1-866-674-2500. Our knowledgeable, experienced staff is available, during regular business hours 9:00 to 5:00, Monday through Friday to personally assist you. Orders can also be faxed to us at 617-983-2500 24 hours a day. We welcome your online order to our secure shopping cart. Your order can also be mailed to us at Matthew F. Sheehan Company, Eastbrook Executive Park 30 Eastbrook Road #403 Dedham, MA 02026. Please note, UPS will not deliver to a P.O. Box, so we ask that you include your full street address and zip code.

Method of Payment

For online orders, we accept the following credit cards: MasterCard, Visa, American Express, and Discover card. All personal information received on our site, is hosted by a secure server. Credit cards are also accepted for orders received by phone, fax, or mail as well as personal checks or money orders. Telephone, mail or fax orders, paid by personal checks, will not be shipped until payment is received and cleared through the bank. Please allow 7 days for personal check orders to clear.

Terms and Conditions

All prices quoted are in US dollars. Prices are subject to change, without notice, due to the fluctuation in the market, but you will be contacted by email or telephone, should one occur.

Sales Tax

Churches and Institutions from Massachusetts must provide us with their tax exempt number. The number can be faxed to us at 781-686-9723. Individuals residing in the state of Massachusetts are subject to a 5% sales tax.

Gift Certificates

Matthew F. Sheehan Company gift certificates are available in any amount and may be used for online shopping, telephone orders, fax orders as well as mail orders. Gift Certificates can only be used for merchandise and have no expiration date.